As we enter the winter months, the wind is less consistent, so we may not be able to run lessons every day. However, there will still be good, windy days here and there throughout the winter. And if wind is good, we are still running lessons 7 days a week. However we are governed by tides too at Sandgate, but your instructor will be able to advise which day will suits when you call to book in.
To make a booking, simply purchase the lesson you wish to take and contact us by email (info@surfconnect.com) or by phone (07-3137 0500) to reserve a date that suits you. If the wind is not suitable on your chosen date, we will contact you at least two hours before the lesson is due to start, so you can choose another date to try again.
Payment for lessons is fully refundable (less 2% Shopify's handling fee), if session cannot be run at your booked in date due to weather.
Additional participants/group lessons: Note we do not pair people who doesn't know each other for lessons. But if you have your own group and wishes to do a group lesson, simply purchase vouchers like above, call or email us to make booking. Note group lessons though cheaper, share one instructor and one set of equipment.
Cancellations: If on the day of your lesson the weather is not suitable, we will contact you at least 2 hours before your booked in time. You then have the choice of postponing your lesson to another date that suits, or opt for a refund (less 2% refund handling fee).
Registration process: Once payment is made, please complete the registration form online. Form link: https://form.jotform.com/242792638072867.
Equipment: Equipment is included in the price of the lesson, except for optional items like wetsuits if required. If you have your own equipment and it is suitable to use in your lesson, you will receive 10% extra time.
What to wear? Wear clothes you can get in the water with, such as long sleeve shirt like a rashie, also bring a cap, sunnies and sun cream.
Where to meet? Meet at our van or our beach setup at Sandgate. Our van is normally parked over the road at 162 Flinders Parade, Sandgate, or our beach gazebo setup on the beach behind where we park our van.
Changing date/time of booking: You are welcome to amend your booking provided 24 hours notice is given.
Weather conditions: Our activities are totally weather dependent, please be prepared for this to happen and not be disappointed.
Fitness, Health and ability to swim: All participants must also be able to swim competently unaided and of good reasonable health with no injuries that may affect the safety in the participation. One must also be able to fit into our safety equipment. Any participants under the influence of alcohol and drugs will be asked to leave immediately. If you are not sure if you can fit into our safety equipment, please make a prior appointment for fitting before making a booking. Our largest vests are XXXL and harnesses go upto 40".
Indemnity, Refund/Cancellation and Insurance Policies: Please read the indemnity declaration (imprinted on our website), and that by making booking, you (and any other person you are making booking on behalf of), agree and accept such conditions.
Location: Sandgate Beach is located on the northside of Brisbane, about 15 minutes drive from Brisbane Airport. It is only a short walk from Sandgate train station direct from Brisbane City Central Station (30 minutes ride). It is all free parking at the beach front here. Our school/shop is located right on the beach, with toilets and showers at the beach. There are also a number of cafes along the beachfront here, and Sandgate has all major shops, supermarkets, chemists, cafes, restaurants and banks all within a few minutes walk.
Airport and hotel pick up service is also available. Accommodation can also be arranged. Make it a holiday to Brisbane, fly to us and have the lessons, buy the gear and take home. It will still be a lot cheaper than many shops!
Notes: Please note Surf Connect is only the booking agent for your activity and your lesson will be ran by our contracted service provider. Please read our terms and conditions and indemnity declaration on our website before making booking.
Last but not least, please have a read on the activities description/lesson format so you have a full and clear understanding of what is offered. If you have questions, please email us (info@surfconnect.com) anytime.